Product Managers
Everyone in your team has a part to play in delivering accessible products and services. Make sure they know why your product or service needs to be accessible.
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Your digital product or service must be easy to use for everyone. Your team may be breaking the law if they do not make it accessible.
Making a service accessible is not a last-minute task for Frontend Developers and QA Testers. User Researchers need to include users of assistive technology in their research. Interaction Designers and Content Designers need to create accessible designs and content.
Ask your team to consider the needs of all users and to check how their role can help accessibility.
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Often, the cost of making a product or service accessible is not factored in from the start. It takes time for your team to design, develop and test for accessibility.
Consider adding accessibility to your business case so that stakeholders are aware of the time and funding needed. In your regular sessions with stakeholders, you can cover accessibility issues and how you are dealing with them.
You might decide to get an external audit before your product or service can be released. Check how to get an accessibility audit (opens in a new tab).
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Aim to prioritise accessibility from the start, so it becomes part of your team culture and processes. This will help you to deliver at pace and meet the legal requirements on accessibility.
Check guidance on prioritising accessibility in each delivery phase (opens in a new tab).
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Published November 2022